We in SSB Infosystems private limited believe in enhancing the customer service excellent customer service is the number one job in your company! It is the personality of the company and the reason customers come back, without customers there is no company and your company always place our self in customer shoes we follow that services are not be a department. It should be the entire company.
Your company provide the below services to the customer Managed cloud service:This powerful collaboration tool delivers a full suite of audio, video conferencing, web conferencing, and meeting tools in a persistent space.
Pro and Enterprise users can enjoy video meetings with up to 100 participants and up to 49 shown on-screen at one time.
COLLABORATE® Space is a powerful collaboration application with a full suite of audio, video, and meeting tools in a persistent space.
Comes with everything for online meetings, including messaging, integrated file sharing, whiteboarding, annotation, meeting minutes, scheduling, and more.
Includes the ability to make calls to landlines and mobile phones, which can be bridged to other COLLABORATE Space participants.
Users can create searchable, persistent private and public channels, organized by topic, which can include messages, documents, whiteboards, session recordings, and more.
Easily reach out to colleagues, business partners or customers who are using COLLABORATE Space by inviting them to share their Space contact info.
Includes a unique, user-friendly interface that’s intuitive and simple to use.
Web RTC enables users to easily join full-featured audio and video meetings using a browser with no additional downloads or plugins required.
Includes gateway software for interoperability with traditional H.323 and SIP systems.
Architecture designed from the ground up to safeguard users from the full range of security vulnerabilities sometimes found on other cloud-based solutions.
Recording permissions are controlled by the host.
Your company take the responsibility of your all AV equipment and infrastructure either they are working or non- working, for all non- working equipment’s we will provide the standby equipment’s that our customers need not to worry and do the worry-free meeting from the facility.
Your company do the regular firmware up gradation of devices so as the equipment work flawlessly and compatible with other upgraded products.
Your company believes in importance of meeting and to do success the same we provide 24/7 service support our escalation matrix have the contact details for emergency support in odd time.
Your company provides onsite support in 5-6 hours’ time in case of complaint notified by customer to resolve the issue
Your company is in the link between manufacturer and various oem involves in the process of designing the AV solution as an authorised partner we always have inventory in our stock to manage the standby requirement of the maintenance contract.