At SSB Infosystems Private Limited, we are committed to enhancing customer service because we believe it is the cornerstone of our success. Excellent customer service is not just a function; it's the essence of our company. It shapes our identity and is the reason our customers choose to return.

We understand that without our customers, we simply wouldn’t exist. That's why we always strive to put ourselves in their shoes, ensuring that their needs and experiences are at the forefront of everything we do. We believe that service should not be confined to a department; it should be the responsibility of the entire organization. Together, we create a culture of service excellence that resonates throughout our company.

At SSB Infosystems Private Limited, we offer a comprehensive Managed Cloud Service that serves as a powerful collaboration tool for our customers. This service provides a full suite of features, including:
Audio Conferencing: High-quality voice communication for seamless meetings.
Video Conferencing: Engaging face-to-face interactions, regardless of location.
Web Conferencing: Interactive sessions that allow for presentations, screen sharing, and real-time collaboration.
Meeting Tools: Essential functionalities to schedule, manage, and conduct meetings effectively in a persistent virtual space.

Our managed cloud service is designed to enhance teamwork and communication, making it easier for organizations to collaborate efficiently and effectively

At SSB Infosystems Private Limited, we take full responsibility for all your AV equipment and infrastructure, whether they are operational or not. For any non-working equipment, we provide standby solutions to ensure that our customers can conduct worry-free meetings without disruption. Our commitment is to create a seamless experience, allowing you to focus on your agenda while we handle the technical details. With our reliable support, you can trust that your meetings will run smoothly and efficiently, every time.

At SSB Infosystems Private Limited, we ensure that all devices undergo regular firmware upgrades to maintain optimal performance and compatibility with other upgraded products. This proactive approach minimizes downtime and ensures that your AV equipment functions flawlessly. By keeping your systems up to date, we enhance reliability and support seamless integration across all your technologies, allowing you to focus on what matters most—effective collaboration and communication.

At SSB Infosystems Private Limited, we understand the critical role that meetings play in your success. To support this, we provide 24/7 service support, ensuring that help is always just a call away. Our escalation matrix includes comprehensive contact details for our support team, allowing you to reach the right personnel quickly, whether it's for immediate assistance or technical inquiries. With our dedicated support, you can focus on achieving your meeting objectives, knowing that we’re here to assist you around the clock.

At SSB Infosystems Private Limited, we prioritize your needs by offering onsite support within 5-6 hours of receiving a complaint. Our dedicated team is committed to resolving any issues promptly, ensuring minimal disruption to your operations. With our efficient response time, you can rest assured that help is always available when you need it most, allowing you to maintain smooth and effective meetings

At SSB Infosystems Private Limited, we serve as a vital link between manufacturers and various OEMs in the design and implementation of AV solutions. As an authorized partner, we maintain a robust inventory to ensure that we can meet standby requirements and manage maintenance effectively. This commitment allows us to provide quick and reliable support, minimizing downtime and ensuring that your AV systems remain operational and efficient at all times. Your peace of mind is our priority.

Your company provide the below services to the customer Managed cloud service:This powerful collaboration tool delivers a full suite of audio, video conferencing, web conferencing, and meeting tools in a persistent space.